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Managing Government Staff Housing with Concord HMS: A Tailored Solution for Complex Needs


The problem

The staff housing sector, particularly government staff housing, is fraught with numerous complexities and challenges. Government property officers and housing managers find themselves juggling a myriad of tasks, often coupled with cumbersome bureaucratic procedures.

The Need for Specialised Software


Generic property management solutions may not be capable of addressing the distinct, industry-specific challenges faced by government property officers. The unique tenant demographics, stringent regulatory requirements, and logistical intricacies of property and resource management demand a specialised approach.

Concord Property Management

Challenges Faced by Property Managers in Government Staff Housing

Staff/Employee Tenant Demographics

Government staff housing often accommodates employees from diverse backgrounds and vocations. From administrative roles to specialised services like healthcare and law enforcement, the tenant base is not uniform. This diverse populace requires equally diverse solutions that generic software often fails to offer.
Regulatory Compliance

Adhering to industry-specific housing regulations and guidelines is not just a necessity but a responsibility. Failing to meet these compliance standards could lead to severe legal repercussions for both the organisation and the tenant.

Property/Staff Scheduling & Inventory Allocation

Managing staff allocation to available properties and handling resource and inventory are intricate tasks. They require sophisticated systems that can adapt to the complexities of large property portfolios and extensive staffing needs.


How Concord Addresses These Challenges
Tailored Solutions

Concord HMS is designed considering the distinct needs of government staff housing. From custom workflows to industry-specific compliance checks, everything is crafted for the specific sector.

Efficient Social Housing Tenant Management

Our software enables property managers to handle tenant records, track rent payments, and manage tenant queries with ease, improving overall efficiency.

Regulatory Compliance Made Easy

Concord HMS comes equipped with tools that facilitate compliance with all industry-specific regulations, making adherence to legal requirements effortless.

Staff / Property Scheduling Management

Sophisticated algorithms and functionalities allow for the efficient scheduling of staff into available properties, alongside the allocation and tracking of resources and inventory.


Key Features Beneficial for Staff Housing Managers
Automated Workflows

Streamline repetitive tasks and processes, saving precious man-hours.

Secure Data Management

Data security is a paramount feature of Concord HMS, ensuring that sensitive tenant information is handled with utmost care.

Reporting Tools

Generate detailed reports with ease, specific to the industry’s requirements.

Communication Tools

Concord HMS also offers features that facilitate smooth communication between property managers, tenants, and stakeholders.

Benefits of Using Concord for Staff Housing Management
Increased Efficiency

Save time and resources through optimised workflows and automated tasks.

Enhanced Tenant Satisfaction

Built-in features like online rent payment and easy query handling enhance the overall tenant experience.

Regulatory Peace of Mind

Never fret about compliance again. Our software ensures you are always on the right side of the law.

Cost Savings

Increased efficiency leads to fewer errors, faster processing of tenancy & lease applications and consequently, significant cost savings.


WA Health Implement Concord to manage 2000 properties across Western Australia 

Concord HMS was implemented for WA Health Service, effectively managing their 2000 property assets and staff housing across many diverse towns and regions of Western Australia.

Mark Barrett, Project Manager for the WACHS project, states, “Over my 30 years in the housing industry, the Concord team’s commitment to understanding our unique requirements has been truly outstanding.”

Call to Action

Concord offers unparalleled solutions in Government Staff Housing Management. Experience the future of housing management today. Book a demo tailored to Government Staff Housing today!


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